Management of Actual or Potential Aggression (Full Course)

Our MAPA® programme delivers comprehensive training that teaches management and intervention techniques to cope with escalating behaviour in a professional and safe manner. Following the training, you’ll notice a host of positive changes in your workplace, its culture and the relationships between your staff and those they are supporting.

For your organisation, MAPA® will:

  • Demonstrate compliance and commitment to BILD and CQC regulations.
  • Reduce risk of liability.
  • Offer a safe and reassuring environment for those in your care.
  • Provide your staff with an investment in their professional well-being.

For your staff, MAPA® will:

  • Boost their confidence to defuse potentially challenging situations.
  • Equip them with the skills to appropriately physically intervene.
  • Reduce the risk of physical injury and accidents.
  • Strengthen the relationships between colleagues and with those in your care.

For those in your care, MAPA® will:

  • Maintain their dignity at all times.
  • Provide a positive and respectful environment.
  • Guide them towards making positive behaviour choices.
  • Develop their coping skills for difficult situations.


Aimed at: 
Teaching and support staff

Autumn: Monday 8th October 2018 and Monday 15th October 2018

09:00 – 16:45


Chesterton Primary School (Dagnall Street, Battersea, London, SW11 5DT)

Further information:
Please contact the Wandle Teaching School Alliance: 0207 622 1619 /

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